Website terms and conditions
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
We will package and deliver the products you order from our website generally within 14 days of ordering, but please allow 28 days. If any of the products you ordered are out of stock, we will let you know by phone and either refund the cost or forward the product as requested by you in this instance.
(3) Refund policy
For CDs & DVDs: We offer a full money back guarantee if the product (CDs and DVDs) is received damaged. We will return the money within 7 days if product is returned still sealed. If an item that you ordered is out of stock, we will call you and either refund the price of that item or send them item to you when we receive it from our suppliers, as per your instructions. We offer no other refunds.
For Courses: There is a 10% fee for refunds once the booking has been accepted to cover admin costs. There is a 30% cancellation penalty up to one month before the course, 80% cancellation penalty up to one week before the course and 100% cancellation penalty if you cancel with less than one weeks notice. In special cases, we may consider alter this refund policy where we have discussed the case on a one-to-one basis.
(4) Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.
(5) Licence to use website
You may view, download for caching purposes only, print pages or view PDF files, and listing to MP3 files from the website, provided that:
(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
(b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;
(c) you must not edit or otherwise modify any material on the website.
(6) Limitations of liability
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
(8) Entire agreement
(9) Law and jurisdiction
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
(10) Our contact details
The full name of our company is MBNLP and our address is Unit AH104, Aberdeen Centre, 22-24 Highbury Grove, London N5 2EA.
You can contact us by email by writing to us using the contact information found on our Contact Us page.
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